Honest. Trustworthy. Reliable. Fair. Friendly. Caring. They never try to sell you something you don't need. I told Dan I was going on a long road trip and asked them to check the tires and breaks, etc. They checked everything and only told me I needed an oil change! That's probably because I bring my care in there regularly and they take care of it. I have worked with many mechanics over the years and Dan and his team are the best.