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5

I spoke with both Dan and John, and they couldnt have been nicer or more knowledgeable. I called them the same day because I needed to have my car towed in after the battery kept dying. My car had been sitting for three years, so it also needed a thorough checkup. As a woman, Ive unfortunately experienced situations with male mechanics where they talk down to you, overcomplicate things, or assume youll just agree to whatever they recommend. That was absolutely NOT the case here. Dan and John explained everything clearly, answered all of my questions, and didnt try to rush me into anything. They even took the time to explain what needed to be addressed right away versus what could safely wait, which was incredibly helpful for staying within my budget. They also didnt try to upsell me on unnecessary services, which I honestly found very refreshing. Ive already told several of my girlfriends about my experience here, and Im so happy to have found such a trustworthy shop in my neighborhood. Ill definitely be coming back!

5

Simply the best :)

5

Dan was very communicative and kind about the status of my car, and he sent me photos and explanations of everything that needed attention. I appreciate his honesty, and I didn’t feel like he was upselling me.

5

Great customer service, super in-depth inspections, and constant communication and transparency. Highly recommend North Hollywood Auto Repair!!

5

Dan and crew are awesome. Nice nice guys. Always taken care of my '20 Kia Sportage and I'm glad to work with them on the '15 Prius I got more recenly. Inspection is always thorough and they're helpful when working out what actually needs doing so you never feel like they're selling you services that aren't necessary. Had a recent miscommunication trying to make an appointment for the Prius thru the website, and even though I didn't reach out and talk to Dan until the day before the slot I wanted and they had nothing on their books, he told me to come in then anyway and they did some key, necessary things quick enough that I had it back right after lunch. Don't know if they just had room that day or what but they did not have to accommodate me like that and I really appreciate them doing so. Looking forward to working with Dan even if I move out of NoHo - if I can get the car there that's where I'll take it first.

5

5

I always receive the best service here. I never worry about my car because Hollywood Auto Repair takes care of it.

5

Absolutely great service. Trustworthy and professional diagnosis. Great communication and quick turnaround. I totally trust my car with this team! Thank you!

5

Truly exceptional service. High-quality work, care, and communication. This place is going to be my regular for any car trouble needs I have.

5

Every time I bring my car in, I know I can leave it in trustworthy hands! Very communicative and fast work.