I went in for routine maintenance and the guys found a potential problem. But instead of assuming that they had to conduct a costly repair, they talked to me first about the issue with my engine and said they wanted to observe it between visits. These guys are so honest; they could have easily said that it just had to be fixed and done the work and charged me for it, but they didn't. They are that honest, and it's the reason I trust them. Thanks, Fellas. :-)