I came looking for quality service coupled with quality communication, and a friendly 'crew'. If I am to trust my vehicle to your minstrations, I want to know what and how the work is to be performed! I met 'Jack' and immediately was impressed with how I was greeted. My feelings towards the orginazition was very positive, so made an appointment for cooling system flush. The tech was neat, friendly, efficient, I am happy! I will pay the asking price, but I want good work! Thank you all, I am a new customer, with three cars! I will see you again soon!