JACK AND SAEED ARE HELPFUL, FRIENDLY, AND UPFRONT ABOUT ALL REPAIRS THAT ARE NEEDED AND ANY POSSIBLE COSTS THAT MAY NEED TO BE ADDED IF CERTAIN CONDITIONS ARE FOUND, NOT KNOWN AT THE TIME. IT SEEMS THAT THEY WILL NEVER PRESENT YOU WITH A BILL WITH SURPRISES OR HIDDEN FEES. THEIR REPAIR CHARGES SEEM TO BE AT 65% OF DEALER CHARGES.