I was referred to North Hollywood Auto Repair by a friend. He said he had been using them for years and was always satisfied. I have to say I agree. When I called to see when I could get my car in, I was told I could bring it in for a test drive to try to pinpoint the issue, but they couldn't get to it for a few days to a week to look at it. I had no problem and was pleased as the dealership I typically go to is usually a month. I went in, and Dan assisted me. He agreed it was the brakes; we parked my car, and I went about my day. I was surprised to get a call from Dan a few hours later, they were able to get my car in, he explained the issue was with the brakes and a couple of other things with an estimated price, I gave my approval and he said he would get back to me in a couple of hours. I got a call back; they called around and saved me money on some parts. I was impressed, and I said that I had noticed they were AAA Auto Repair Approved, and without hesitation, I received my AAA discount. My car was ready that afternoon. Let me say that John and Dan have a new customer who will not hesitate to refer friends to their establishment. It's rare to find honest auto repair shops with excellent customer service. Thanks guys.