The customer service was great. Staff was very friendly. I wasn't to happy that I received a reman starter as opposed to a brand new one. I was charged 360.00 for a reman starter and they are about 250 at auto zone with a 60.00 dollar core. Brand new. Wish I would've been told that the starter was reman and not brand new before the work was done. Instead I didn't find out until I looked at my reciept post payment.