I think these guys are great. They are friendly and kind and are not out to rake you over the coals. They do great work at a reasonable price, and are always looking out for the best interests of their customers. They are trustworthy, which to me is most important when selecting someone to work on my automobile. Too many other places (and especially dealers) look for ways to pad your bill, especially when you're a woman. I don't want to say anything bad or critical but if I could change one thing it would be in how they schedule the cars they work on. If I have made an appointment for 8:00 am and I am told that my car will probably be ready in 2 hours, then everything should be done to assure that happens. I shouldn't get my car back 8 hours later for something as minor as an oil change. I know there are vehicles coming in through AAA all day, but they should not take precedence over those customers who made an appointment. That being said, I will still bring my car to this repair shop and I will wait long hours if I have to because the positives definitely outweigh the negative.