My husband and I have been customers of Jack and North Hollywood Auto Repair for almost a decade. Jack takes time to explain everything from what needs to be done vs. what can wait to why a product or brand is best suited for our cars. He asks how we drive our cars, how long we plan to keep them, and how our cars are running. This info helps him provide the best advice to ensure our cars will continue getting us around safely. Not only does Jack and his team provide 5-star service, he's also a really great person and the guys who work with him are always polite and helpful.