Jack, Dan, and the team at North Hollywood Auto are fantastic! My husband and I have been using them for the few years and always have a positive experience. Let's be honest, who really wants to have a close relationship with their mechanics and are happy when we have to take the car into the shop, but at least here we DO have a great relationship with them and they make it as painless as possible. They are upfront and honest with the work they suggest and costs and they let you know what can be optional or done late. They are on time AND on budget! I enjoy the guys and know that when I bring my car in that they'll take good care of me!!